Player support

Email support

You can also copy [email protected] into any email service. Opening an email link does not send a message automatically.

Help with any of the three games

Email [email protected]. Tell us whether you are using Last Bastion, Sealbreaker or Great Serpent, the app version, device model and steps to reproduce the problem. Remove personal information from screenshots. All three Android games are in testing; no public store download is offered on this website yet.

Purchases and refunds

For a missing store purchase, use Restore purchases in the same game and store account. If further help is needed, include the game name, product and store order ID. Never send passwords or payment-card details. Live billing is disabled in current test builds.

Purchases across Flaming Sword games

Last Bastion, Sealbreaker and Great Serpent are separate games. Any individual wallpaper, any of the eight seal collections, the Complete Vault or another bundle may include artwork you already own from any of the three games. This duplicate-purchase warning applies to all wallpapers and collections. Unless an offer expressly states otherwise, purchases apply only to the game and store account used to buy them and do not automatically transfer to another game.

Please check the app, collection contents and your previous purchases before confirming payment. For example, buying Seal V in Last Bastion and buying Seal V in Sealbreaker are separate purchases and may duplicate artwork. Seal V is just an example; review every wallpaper and collection before buying. A prior purchase in another game does not automatically reduce or credit the second price. An Ad-Free purchase applies to the game in which it was made.

Refund requests remain subject to the relevant app store’s policies and applicable consumer law. This notice does not limit your statutory rights.

See purchase and refund terms Google Play’s refund process and, for any future Apple purchase, Apple’s refund process. Physical-order help should use the support link in your Fourthwall confirmation.

Personal phone wallpaper use only

A wallpaper purchase grants a limited, personal, non-exclusive, non-transferable license to use the image only as a home-screen or lock-screen wallpaper on phones you own or personally control. You are buying this use license, not the artwork’s copyright or commercial rights. The same limits apply to wallpapers earned or included with Ad-Free.

Do not share, give away, send, upload, repost, redistribute, resell or sublicense the wallpaper file to anyone else.
Do not print the artwork, even for personal use, or use it on posters, clothing, phone cases or any other merchandise.
Do not monetize it or use it for advertising, branding, websites, social-media content, digital products or any other commercial purpose.

You may keep a private backup and crop or resize the image only to fit your phone wallpaper. Other uses require prior written permission from Flaming Sword Industries Corp., except where applicable law permits a use that cannot be restricted. These limits do not change separate third-party licenses, including the soundtrack’s CC BY 4.0 license.

Want official merchandise with an artwork?

Email [email protected] with the wallpaper title or seal and the product you would like. We will review the request and, where feasible, try to offer it through our official Fourthwall shop. Availability, timing and pricing are not guaranteed. A request does not grant permission to print or manufacture the artwork yourself.

Accessibility support

We are improving access to the website and games. Website features include keyboard navigation, visible focus, descriptive image text, a skip link and reduced-motion support. Sealbreaker includes saved Reduce Motion and Haptics controls, separate music/sound settings, and keyboard alternatives for piece placement. Available controls differ by game. These features are not a claim of complete accessibility certification.

If you encounter a barrier, email [email protected] with the page or game, device/browser, assistive technology if relevant and the action you could not complete. We will review the issue and discuss an available way to get the information or support you need.

Privacy requests

Use Data requests for access, correction or deletion of information held by our company.