Data requests & deletion
Your privacy choices for the website, three games and company-held support information.
Submit a request
Email [email protected] with the subject Flaming Sword Data Request. Tell us whether you want access, correction, a copy, deletion, or an applicable privacy opt-out, and identify the website, Last Bastion, Sealbreaker, Great Serpent or merchandise enquiry involved. Include the relevant contact email, game version or order identifier only if needed. Do not send passwords or full payment-card numbers.
What we can review or delete
We can review support messages, merchandise enquiries and other personal information our company holds. Some records may be retained for legal obligations, accounting, dispute resolution or fraud prevention; we will explain applicable exceptions.
Local progress and separate games
Current test builds do not provide player accounts or cloud saves. Campaign progress, puzzle boards, serpent runs, scores, settings and earned rewards are stored locally in each game. Clearing app data or uninstalling may erase them. Use an available campaign export before doing so if you want a personal backup. We cannot remotely recover or delete a file stored only on your phone. Separately saved wallpaper or backup files remain until you delete them in your file manager.
Purchases and progress do not automatically transfer between Last Bastion, Sealbreaker and Great Serpent. Deleting local data does not automatically delete store transaction records or information held independently by an advertising or other service provider.
Platform and merchandise records
For Google-held account or Play information, use Google’s account/privacy controls. For Fourthwall order information, use the contact or privacy options in the official Fourthwall shop. We can help identify the right contact but cannot directly delete another provider’s independent records.
Verification and response
We may verify your request using proportionate information. Authorized agents can provide evidence of authorization. We respond within applicable legal deadlines and explain what was completed and any exceptions. Reply with “Privacy appeal” if you disagree. See the Privacy policy for more information.
Need another way to read or make a request?
Email the same address with the subject “Accessibility help.” Tell us what format or assistance would let you complete the request. See our Accessibility statement. There is no player-account deletion form because the current games do not offer player accounts.